Table of Contents

1. CD with digital copies of this package
2. Link Cover letter
3. Link OAG Consumer Fraud complaint form
4. Link Letter and phone call history of our attempts to resolve this with BMG and Chase.
5. Link Analysis of BMG accounting records.
6. Link 2004-05-03 Letter from BMG regarding a credit card transaction
7. Link 2004-05-15 Cover letter from Chase with dispute forms
8. Link 2004-05-19 Fax from BMG with partial records of this account
9. Link 2004-05-27 Letter from BMG claiming they cannot provide detailed accounting records
10. Link 2004-05-27 Cover letter to Chase for the following item
11. Link 2004-05-28 Chase dispute form
12. Link 2004-06-15 Letter from Chase showing some BMG credits
13. Link 2004-06-22 Letter from Chase showing the previous payment
14. Link 2004-07-13 Letter to Chase again stating the problem
15. Link 2004-07-21 Letter from Chase acknowledging receipt of our previous letter
16. Link 2004-08-02 Letter from Chase again asking for details
17. Link 2004-08-18 Letter to Chase again stating the problem
18. Link 2004-08-20 Letter from Chase closing the issue
19. Link 2004-08-23 Letter from Chase claiming they cannot help
20. Link 2004-08-24 Letter from Chase acknowledging receipt of our previous letter
21. Link bmg.xls - Excel spreadsheet showing the charges that we are disputing
22. Link bmg1.xls - Excel spreadsheet sent by BMG showing detailed accounting records
23. Link bmg2.xls - slightly modified copy of bmg1.xls, so it can be sorted